“We’re here to support franchisees. We are here to continuously improve their capability and capacity to excite the customer. That is our purpose.”
- Steve Russo, President and CEO, Mrs. Fields Famous Brands
With Mrs. Fields Famous Brands, you get all the tools you need to offer your customers a premium product and a great experience—all of which drive your profitability. Franchisees within the Mrs. Fields Famous Brands network have access to the Franchise Support Center and Famous Brands University, providing a very central point of corporate contact as well as a state-of-the-art training facility with a wide variety of curriculums designed to help fuel franchisee success. From day one, a franchisee with Mrs. Fields Famous Brands can expect to receive experienced and in-depth training as well as assistance with:
- development
- operations
- construction
- marketing
There is a reason why Mrs. Fields Famous Brands has helped franchisees develop over 2100 locations in 25 countries with some of the leading franchises in the premium snack food industry. The training, support and resources that have been developed over 30 years of experience are unparalleled. And they’re all available to you.


